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Customers Are Left Empty-Handed w/ Black Ops Airsoft's Disappearance

Logan

Thanks to the posting of Thumpy's 3-D House of Airsoft, this news is getting exposure in airsoft communities so that anyone with any information about Black Ops Airsoft and its principals can be submitted. The Tracy, California company was supposed to move to a new place as they have announced last June 26, 2014. But a month has already passed and there's no trace left of the company. The old shop on 2221 N. Tracy Blvd remains closed and there's no information on where the new shop is.

You can find more Black Ops Airsoft here.

We posted about the news of the moving out, including their announced Summer Sale to lessen their inventory prior to moving out which is usually a standard business move when one shop moves to a new location.

But now, according to a report on FOX40, the mystery of Black Ops Airsoft are leaving customers "confused and frustrated."


With the non-appearance of the Black Ops Airsoft in a new location, many customers are wondering where their airsoft guns, which run into hundreds of dollars per customer, are right now.  Black Ops Airsoft are well-known for their custom gun services, such as us upgrades and paint jobs. They had customers not only in the U.S.A. but also overseas.

Since there's no one to contact to even if their website is still up, the phone number appears to be disconnected and their Facebook account looks like it has been closed, customers have reported the company to the Tracy Police Department. Furthermore from FOX40:

"The Tracy Police department considers this a civil dispute, so they are not intervening with the two parties. However, if the store closed and took with it their customers’ property, it could turn into a criminal investigation."

There appears to be problems with the company when one customer not receiving his airsoft guns after he dropped them at the shop for upgrades 8 months ago.  We wonder how many customers have realized that their guns are now missing, and suppliers not paid.

We would like to hear from the shop owners of Black Ops Airsoft if they read this story what they plan to resolve the issues with their customers such as return of the airsoft guns left to their care. If they did take other people's property, the Police will then make this a criminal case, turning the owners into fugitives from the law.

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