With Black Ops Airsoft's promise of moving to a new store didn't materialize as promised, some customers who have sent their airsoft guns for servicing and customization have been left in limbo in what happened to their airsoft guns and the money they have paid for the services. So far, there's no word if the company will be answering the allegations about improper business practices as reported.

Today, we will be posting a former employee's message that was sent to us last week regarding the problems that were happening at the company. Hiding behind the name "Mr. Happy", this is the first time that we have heard from someone who has had connections to the company, having worked there before. But we would caution our readers of quickly jumping into conclusions as resolution of the issue will be up to courts if it becomes a civil or criminal case and that the contents of the message may or may not be proven to be true.

We would like to hear from the owners of Black Ops Airsoft if  they would like to reply to this. So far, no word has been heard about them and what we know about the issues the reporting on FOX40.com and this. We would be willing to post any statement from them to shed light on this matter or if they still intend to honor the promise to their customers.

For now, let's hear from Mr. Happy:

Hey folks, Mr. Happy here with a bit of insight on what's going on at Black Ops Airsoft Inc. I was a former employee at BOA and for legal reasons, I can't reveal my real name.

Anyways, I wanted to share what really happened behind the store front. Let me begin by saying that BOA was not a big corporation like they tried so hard to project. There was no off site warehouse where everyone's orders were. There was just the store on 2221 N Tracy Blvd. In the store, there was the owner, Debbie; the managers, Buster and Danny; and the rest of the regular staff, Carlos and Flip who worked all media exposure (youtube, facebook, etc) and Jorge who did the tech work. We all enjoyed what we did when it came to bringing airsoft to a new level and wanted to see the store turn into something really great. Debbie and Buster (henceforth named "the management") had a completely different agenda.

Anyone who has hired BOA to do work on their system, or made a really large order has experienced having to call the shop to check on a status update only to be told it'll be ready next week. Only thing being: next week never came. Here's the thing: on most occasions, your hard earned money was already spent on something else. The money that was meant to order parts or hydrodip a gun, would instead be put towards filling a PD order, or paying back a distributor. I know sometimes in business, you do what you've got to do, but when the irate phone calls come, the owner and manager were "no where to be found" to take responsibility. Instead, we the staff, were forced to lie on their behalf.

With our jobs literally being threatened, we were forced to make excuses such as a part is on back order--which really meant your money was already spent on something else, or that they were going to have another tech look at it--which most likely meant Buster wanted the techs to work on another project (most of the time, regarding PD or a personal favor Buster promised his friends)

On the web side of things, it wasn't uncommon for online store orders to just sit, ready to be shipped, on a table for weeks on end. Debbie didn't see fit to spend the money to ship one order at a time, and would instead have us tell customers that their order was already shipped but the tracking information was lost on some one else's desk.

I know it's a terrible excuse to basically say "I was just following orders" as everyone got screwed over...but even the employees weren't spared by Debbie and Buster's greed. Paychecks were never consistent. It wasn't uncommon to go weeks without pay and be met with conflict when we asked where our checks were. We too, were fed excuses such as, the payroll company is behind, or lost our checks...any conceivable excuse as to why we weren't getting paid, trust me, we've heard. That is until we discovered that our checks were actually being put towards Debbie and Buster's wedding.

At that point, we've all already been looking for better opportunities, anything to just get out of the shop. One by one, we all left knowing it was just a matter of time until the doors closed for good.

If anything is taken away from this, please let it be this: these are not good people. Debbie and Buster are criminals and should be treated as such. They have lied, cheated, and stole to get to where they are. Don't believe me? Run a background check on Buster Pierotti and you'll see that the man's a felon. Police call this a civil suit, but where else would that be the case if a company disappears with thousands of dollars worth in other peoples' property???? Debbie made sure to make friends with high ranking police officers..it's no wonder there hasn't been an investigation yet.

Do you want to know where they are right now? Literally going on vacations, they just bought a new house.

Folks, it wouldn't surprise me at all if they're selling your guns, the guns I know most of you have worked very hard to build up..worst of all, they're getting away with it!

Become outraged, call the police and demand an investigation. Contact the Tracy Chamber of Commerce and complain about BOA. If needed, contact the city if you feel the police aren't handling the investigation as they should. This is a serious matter and if you contact any of the employees, they could vouch that every word that I just wrote are true and then some.

Please folks, take back what's yours and see to it that these criminals get what's coming to them.

Sincerely,

Mr. Happy